You can request a new password by clicking ''Forgot your password?'' on the sign in page of our website.
The password reset link should come through as an email almost immediately.
If you ask for multiple password resets in a short period of time, it may say you have submitted too many requests - if this happens wait 24 hours and request it again.
If you're still experiencing issues, please get in touch with us - either in the live chat, by creating a new ticket or by phone on 01423 525750