For any return please ensure you download, print and include the form attached in the box with the items you are returning. We aim to process all returns withing 10 working days.
We aim to make the returns process as simple as possible for you, so we offer two return options:
Return it with CollectPlus, it's free and super easy. Just generate and print off a label using this link - www.collectplus.co.uk/beerhawk. Where it asks for "Number of Kegs" - please input N/A. Then take it to your nearest CollectPlus drop off point & keep hold of the reference number from the receipt.
Email us at firstname.lastname@example.org and we will book a home collection of your return items. Collections are available any week day and although we can't give a specific time we offer a safe place pick up option. Depending on the reason for return this can incur a £5 charge to be deducted from the refund or charged at point of pick up.
If neither of the above options are suitable, you can send the items back with your own preferred courier instead.