There are a few reasons why your machine's temperature could be too high. Have a read through this checklist, and if you are still unsure, please don't hesitate to get in touch with us here!

  • A 10cm gap has to be maintained all around the device to provide enough air ventilation. Otherwise, the machine might not be able to cool itself down properly
  • How long has the keg been in the machine? It can take 10-15 hours to reach the desired 3 degrees
  • Is the machine standing in direct sunlight, or its surroundings are higher than the room temperature? During cooking or heating periods, the temperature in your house can rise, and so can the device
  • Is there ice at the bottom of the machine? If so, remove the keg and keep the device switched off for a few hours
  • Where was the keg stored before it was inserted into the machine?  If it was in a warmer environment it will take a little longer to cool
  • Check if the fan at the back of the machine is free from dust and dirt

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If you're still having trouble you can find out how to get in touch with us here.