If you have found that ice is gathering in your machine, take a look at these suggestions - if you are still unsure please get in touch with us!
If it's just a little bit of frost, this is completely normal
If there is lots of ice, turn the machine off, remove the keg, clean the machine and leave it to stand for a few hours before reinserting the keg
Click this link to view our PD help videos
If you're still having trouble you can find out how to get in touch with us here.
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