My PerfectDraft keg is dispensing flat beer

Modified on Wed, 16 Mar 2022 at 10:21 AM

There are a few reasons why your keg may seem a little flat. Take a look through this checklist, and if you are still having trouble, please get in touch!


  • What is the temperature of the keg? If it is warmer than 3 degrees, the beer will be flat. Let the machine cool the keg down for a while, and try again a little later!
  • Is the glass you are using clean? Even the slightest, unseen residual from rinse aid can cause a flat pour. Rinse your glass thoroughly before pouring
  • Are you holding the spout of the tap on the glass when pouring? The end of the faucet shouldn't touch the glass, and unlike in pubs, you should hold the glass 10-15cm below it
  • Did you use a new tube with your keg? Dirt or residue can also cause a flat pour
  • Air may be leaking from the round rubber seal of the tap unit. Make sure you wet this before attaching it to the keg
  • Using a nucleated glass can help keep the head on your beer


Click this link to view our PD help videos

If you need a hand, you can find out how to get in touch with us here. 



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