Your rights and how to exercise them

We value your trust and appreciate your loyalty to our site. As a user of our services, we are committed to protecting your personal information and complying with data protection laws. We believe in transparency and want to ensure that you are fully aware of your rights and options regarding your personal data.

Under data protection laws, you have the right to request details of personal information we hold about you, and the purpose of its processing. You can find information about the lawful basis we rely on to process your information in our 'How do we use your information?' section. 

You also have the right to object to this processing if you wish, but please bear in mind that if you object, this may affect our ability to carry out tasks for your benefit. In addition, you have the right to demand the correction of incorrect data and the deletion of that which is inappropriate or no longer needed.

If you have any comments, queries, or complaints about our collection or use of your personal information, please do not hesitate to contact us. Our Data Protection Officer will investigate your request and provide a response as soon as possible. We expect our procedures to deal fairly and promptly with your request, and we are committed to addressing any concerns or complaints you may have.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office. This is an independent authority responsible for upholding information rights in the UK.

We hope this information provides clarity on your rights as a PerfectDraft customer. Please feel free to contact us if you have any questions or concerns.

If you are seeking to exercise any of your statutory rights or if you have any comments, queries, or complaints about our collection or use of your personal information please click here. We will respond to your request in writing as soon as possible and certainly within 30 calendar days of the day we received the request.