Your order

Folder for adding Your order articles

What does the status of my order mean?
Our system has a number of statuses which shows the progress of your order. Here are the statuses and what they mean - Order not yet confirmed - order ...
Mon, 27 Apr, 2020 at 9:39 AM
I need to amend/cancel my order, how do I let you know?
Our amazing warehouse team are super quick at processing orders so if your's need to be edited or cancelled please let us know as soon as possible! ...
Mon, 27 Apr, 2020 at 9:39 AM
I have a discount code to use, how do I apply it?
Discount codes and gift vouchers can be redeemed at the shopping cart under the green secure checkout button.  Please note: Codes cannot be used on prod...
Mon, 27 Apr, 2020 at 9:39 AM
How to collect an order from Beer Hawk (Warehouse and HQ)...
In light of the current circumstances, until further notice we will be unable to accept any walk-ins, or organise any collections or returns from our Beer H...
Mon, 16 Mar, 2020 at 1:48 PM
What gifting options do you offer?
Lets face it there is no better gift for a true beer lover, you are definitely in the right place! We don't offer gift wrapping, however we think...
Mon, 27 Apr, 2020 at 9:40 AM
Which payment methods do you accept?
We take all credit and debit cards from both UK and abroad - Including American Express. These payments will be processed through Braintree. You can...
Mon, 27 Apr, 2020 at 9:40 AM
What does your packaging look like?
We get asked on a regular basis what our packaging looks like, whether this is a gift going direct to the recipient or just so you know what to look out for...
Wed, 11 Dec, 2019 at 3:44 PM
How do I contact Customer Services?
Let us know if you need a hand with anything! Submit a new support ticket here Our email address is help@beerhawk.co.uk Our contact number is 0142...
Tue, 5 May, 2020 at 10:57 AM