Customer Support

We want your empties! Returning your empty kegs to Beer Hawk doesn't just benefit us! For each empty keg we receive, your account will be credited ...

Where possible, we work to a 2 week SLA (or 10 working days in other words) for processing PerfectDraft keg returns. There are, however, factors that ca...

You can use our new and improved keg return form to take advantage of the new faster system. If you don’t have access to a printer, you can put the old keg ...

Currently you’ll get 6 QR codes with each keg order. Most people order 4 kegs at a time, so this should mean there’s a good chance you’ll have some left ove...

The barcodes you receive will be linked to the email address you placed that specific order from. If you have multiple email addresses, please make sure you...

We’re currently processing the backlog of kegs returned from the old system, and will get these on to your account as soon as possible. Whilst the new QR co...