Customer Support

Your PerfectDraft Machine comes with a 2 year manufacturer warranty from date of purchase. If you have any issues with your machine, try the advice in o...

The following dimensions include the handle and drip tray: Height (inch): 17.5 Width (inch): 11.3 Depth (inch): 19.4 Weight (kg): 8.32

Cleaning your machine couldn't be simpler! Give the tap unit a quick rinse every few days - the beer can stick in the tap and affect the taste. ...

There is a number of reasons why your machine could be making a noise, take a look through this list and if you are still unsure, please don't hesitate...

There are a few reasons why your machine's temperature could be too high, take a look through this checklist and if you are still unsure please don...

There are a few reasons why the screen on your machine may be showing the wrong volume of beer, take a look at the below and if you are still unsure just le...

There are a few reasons why your machine may not be dispensing as it should, take a look at the below and if you are still unsure just get in touch! Chec...

If you have found that ice is gathering in your machine, take a look at these suggestions - if you are still unsure please get in touch! If it's jus...

The screen is there to show you the temperature of the keg, how many days of freshness it has left and the volume of beer left. If the screen on your machin...