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PDFest 2020
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PDFest 2020
Orders and refunds
Your order
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What does the status of my order mean?
I need to amend/cancel my order, how do I let you know?
I have a discount code to use, how do I apply it?
How to collect an order from Beer Hawk (Warehouse and HQ)...
What gifting options do you offer?
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Delivery
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Our delivery promise
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Leave safe - when you're not in for delivery
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Beer Tips & Terms
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The beer isn't to my taste
I'd like some help starting my beer journey!
How important are best before dates on beer?
Beer Storage
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How should I store my beer?
Beer Styles/Terms
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What is Alcohol Free/Low Alcohol beer?
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Do you stock cider?
Most Popular
PerfectDraft Keg Returns
6
How do I return empty kegs to Beer Hawk?
How long does it take for keg return Beer Tokens to be credited?
I’ve got kegs to return right now, but no stickers. What should I do?
I need more stickers for my kegs!
I want my kegs to be credited to a different account to the one I order from.
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Reporting Order Issues
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Your Account
2
How do I resolve password issues?
How do I change the details on my account?
Loyalty & Beer Tokens
Earning Beer Tokens
2
Reviewing purchased products
What are Beer Tokens and how do I earn them?
Redeeming Beer Tokens
1
How do I spend my Beer Tokens?
Viewing Your Beer Tokens
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I can't see my Beer Tokens...
Orders, Refunds & Returns
Returns
2
How do I return items to you?
My order has arrived damaged/incomplete
Refund Policy
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I'd like a refund!
Purchasing from Beer Hawk
6
What is PerfectDraft?
Our Terms & Conditions
Beer Gifts
New Beers
Discovery Cases
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Troubleshooting
Homebrew
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PerfectDraft Machines
9
PerfectDraft Machine Warranty and Repairs
PerfectDraft Machine Dimensions
Cleaning your PerfectDraft Machine
My PerfectDraft Machine is making a noise
The temperature of my PerfectDraft Machine is incorrect
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PerfectDraft Kegs
10
How do I insert a keg into my Perfect Draft Machine?
How to store PerfectDraft kegs
Inserting the tube to connect my PerfectDraft keg
The keg doesn't fit in the PerfectDraft Machine
I can’t remove the tube from my PerfectDraft keg
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Messenger Assistant
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Advent 2020
Beery Christmas
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