Inserting the tubes into the tap unit can be tricky, so try the below, and if you are still having any problems, please let us know!

  • Wet the tube beforehand
  • Clasp the end of the tube with your fingers to make it circular and not creased when inserting, then wiggle it into the tap unit
  • Try a different tube, the current one could be faulty
  • Remove the bottom metal spout on the tap unit before inserting the tube

Click this link to view the rest of our PD help videos