Inserting the tubes into the tap unit can be tricky, so try the below and if you are still unsure please let us know!

  • Wet the tube beforehand

  • Clasp the end of the tube with your fingers to make it circular and not creased when inserting, then wiggle it into the tap unit

  • Try a different tube, the current one could have a fault

  • Remove the bottom metal spout on the tap unit before inserting the tube


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