What does the status of my order mean?
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Created by: Andy Ward
Modified on: Mon, 27 Apr, 2020 at 9:39 AM
Our system has a number of statuses which shows the progress of your order. Here are the statuses and what they mean -
Order not yet confirmed - order is placed and the payment is being processed
Order received - payment is processed, order ready to send to the warehouse
Order in warehouse - order is being processed in the warehouse for shipping
With courier - order is with our courier to be delivered
Complete - order or part of order has been delivered
Andy is the author of this solution article.
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