When to report an issue


  1.  Your order has been marked as delivered and you have not received the entire order
  2. Any part of your order is damaged, out of date or incorrect 
  3. You have been notified by the courier that there has been an issue but we haven't been in touch
  4. You have not received your order and the SLA given at checkout has passed


How to report an issue


To report an issue, get in touch with our customer service team, who will help fix the problem!

You can find out how to get in touch with us here.